Upgrading the Communications Console will

  • Increase Helicopter Air Ambulance safety
  • Leverage technology and communication to enhance safety and efficiency

What Happens at The Operations Control Center?

OCCs receive flight requests, pass the flight request to the HAA pilot,
perform flight monitoring, and use the following communications tools: telephones, email, datalinks, radio (for aircraft and first responders – including Voice over Internet Protocol (VoIP) capabilities), satellite communications (SATCOM), and advanced communication consoles.

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